Privacy Policy
Last updated: October 21, 2025
Who We Are
Look, we're Mythic Thornex Architecture, based right here in Vancouver. We've been designing sustainable buildings for years, and honestly, your privacy matters as much to us as getting the right window placement. This isn't some corporate boilerplate - we actually care about how your info gets handled.
Our office is at 1247 Granville Street, Suite 302, Vancouver, BC V6Z 1M5. You can always reach out to us at contact@mythicthornex.info or call (604) 555-0147 if something here doesn't sit right with you.
What Information We Collect
When you reach out about a project or just browse our site, here's what we might gather:
- Contact Details: Your name, email, phone number, and address when you fill out our contact forms or request consultations.
- Project Info: Details about your architectural needs, site locations, budget ranges - basically what helps us understand if we're the right fit for your vision.
- Technical Stuff: IP addresses, browser types, device info. Standard web analytics that help us keep the site running smoothly.
- Cookies: Small files that remember your preferences. Nothing creepy, just making your next visit easier.
How We Use Your Information
We're pretty straightforward with this:
- Responding to your inquiries and project requests
- Creating proposals and architectural designs tailored to your needs
- Keeping you updated on project progress
- Sending occasional newsletters about our work (only if you've said it's cool)
- Improving our website experience based on how people use it
- Meeting legal requirements and keeping proper business records
We won't sell your info to random marketing companies or spam you with stuff you didn't ask for. That's not how we roll.
Sharing Your Data
Sometimes we need to share information with others to get your project done:
- Consultants & Contractors: Structural engineers, landscape architects, builders - the team that brings designs to life. They only get what's relevant to their part.
- Service Providers: Cloud storage, email services, accounting software. These folks help us run the business but they're bound by confidentiality agreements.
- Legal Obligations: If the law requires it or we need to protect someone's rights, yeah, we'll share what's necessary.
We don't hand over your details to anyone who doesn't absolutely need them for your project or our legal obligations.
How We Protect Your Information
Security's kinda like building a solid foundation - you don't cut corners. We use encrypted connections, secure servers, and limited access protocols. Only team members who need your info for your project can access it.
That said, nothing online is 100% bulletproof. We do our best, but if you're sending super sensitive stuff, maybe give us a call instead of emailing.
Your Rights & Choices
Under Canadian privacy laws (PIPEDA, specifically), you've got rights:
- Access: Ask us what info we've got on you
- Correction: Tell us if something's wrong and we'll fix it
- Deletion: Request we delete your data (unless we need it for legal or contractual reasons)
- Opt-Out: Unsubscribe from marketing emails anytime - there's always an unsubscribe link
- Withdraw Consent: Change your mind about how we use your info
Just shoot us an email at contact@mythicthornex.info and we'll sort it out.
Cookies & Tracking
We use cookies to remember your preferences and understand how people navigate our site. Most browsers let you control cookies through their settings. Blocking cookies might make some features wonky, but you'll still be able to browse.
We use Google Analytics to see which pages get visited most and how long folks stick around. It's anonymized data that helps us make the site better.
How Long We Keep Your Data
We keep project-related information for as long as we're working together, plus seven years after completion - that's pretty standard for professional architecture practices. It's mainly for warranty issues, legal requirements, and our own portfolio records.
Marketing stuff? If you haven't engaged with us in three years, we'll clean out your info from those lists.
Third-Party Links
Our site might link to other websites - supplier catalogs, industry articles, that sort of thing. Once you click away, you're under their privacy policies, not ours. We can't control what they do, so check their policies if you're concerned.
Children's Privacy
Our services aren't really aimed at kids under 13, and we don't knowingly collect their information. If you're a parent and think we've somehow got your child's info, let us know and we'll delete it immediately.
International Data Transfers
We're based in Canada and mostly work with Canadian clients and servers. If your data needs to go elsewhere (like to a US-based cloud service), we make sure there are proper safeguards in place. Canada's got pretty solid privacy laws, so you're in good hands.
Changes to This Policy
Privacy laws change, our practices evolve, and sometimes we need to update this policy. When we do, we'll post the new version here with an updated date at the top. If there are major changes, we'll shoot you an email if we've got your contact info.
Worth checking back every now and then, especially if you're working with us on an active project.
Questions or Concerns?
If something here doesn't make sense or you've got concerns about how we're handling your info, seriously, just reach out. We're real people who actually respond.
Email: contact@mythicthornex.info
Phone: (604) 555-0147
Mail: 1247 Granville Street, Suite 302, Vancouver, BC V6Z 1M5
If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada. We hope it doesn't come to that, but you've got options.
Ready to Start Your Project?
Now that you know how we handle your information, let's talk about how we can bring your architectural vision to life.
Get In Touch